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Your privacy is very important to all of us at 2424usa.com. We have
established this privacy policy to explain to you how your personal
information is protected, collected and used. Personal information is
information about you that is personally identifiable such as your
name, address, phone number, and email address that is not otherwise
publicly available.
2424usa.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, non-profit organization whose mission is to build user¡¯s
trust and confidence in the Internet by promoting the use of fair
information practices. This privacy statement covers the site http://www.2424usa.com.com
. Because this Web site wants to demonstrate its commitment to your
privacy, it has agreed to disclose its information practices and have
its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should
first contact a 2424usa.com privacy associate at
privacy@2424usa.com.com. If you do not receive acknowledgement of your
inquiry, or your inquiry has not been satisfactorily address, you
should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php
. TRUSTe will then serve as a liaison with 2424usa.com to resolve your
concerns.
Overview
The privacy practices of this statement apply to our services
available under the domain and subdomains of www.2424usa.com.com (the
¡°Site¡±). By visiting this website, you agree to be bound by the terms
and conditions of this Privacy Policy. If you do not agree, please do
not use or access our site.
By accepting the Privacy Policy and the User Agreement in
registration, you expressly consent to our use and disclosure of your
personal information in accordance with this Privacy Policy. This
Privacy Policy is incorporated into and subject to the terms of the
2424usa.com User Agreement.
Information Collection & Use
In order to use this Site, you must first complete the registration
form and create a username and password. During the registration
process, you are required to give contact information such as name,
address, phone number and email address. This allows us to provide
services and features that most likely meet your needs, and to
customize our service to make your experience safer and easier. We
only collect personal information about you that we consider necessary
for achieving this purpose.
In general, you can browse the Site without providing us with any of
personal information about yourself. Once you agree to provide us with
personal information, you are no longer anonymous to us. If you choose
to use our services, we may require you to provide contact and
identity information, billing information and other personal
information as indicated on the forms throughout the Site. Where
possible, we indicate which fields are required and which are
optional. You always have the option to not provide information by
choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial
information. We use your financial information, including credit card
information, to verify the accuracy of your name, address and other
information, as well as to bill you for your use of our services.
We automatically track certain information based upon your behavior on
the Site. We use this information to do internal research on our
users¡¯ demographics, interest, and behavior to better understand,
protect and serve you and our community. This information may include
the URL that you just came from, which URL you go to next, your
computer browser information, and your IP address.
If you choose to list, bid or match on the Site, we collect
information about your activity and behavior. We also collect other
users¡¯ comments about you in our feedback area.
Additionally, as part of the registration process, 2424usa.com allows
members registering as a service provider the option to submit certain
commercial information such as a commercial service provider¡¯s license
number, DOT number, Motor Carrier (MC) number, and/or any other
authority a service provider chooses to include. It is up to each
member individually to provide this information and 2424usa.com does
not verify its validity. This information can be viewed by other
members on the member¡¯s profile page under the About Me section.
If you choose to post messages on our Community Discussion Forums,
Shipment Listing Q&A boards, or leave feedback for other members, we
will collect that information you provide to us. We retain this
information as necessary to resolve disputes, provide customer support
and troubleshoot problems as permitted by law. See ¡°Community
Discussion Forums¡± section below.
If you send us personal correspondence, such as emails or letters, or
if other users or third parties send us correspondence about your
activities or postings on the Site, we may collect such information
into a file specific to you.
From time-to-time we may provide you the opportunity to participate
in contests or surveys on the Site. If you choose to participate, we
will request certain personally identifiable information, including
your email address, from you. Participation in these surveys or
contests is completely voluntary and you therefore have a choice
whether or not to disclose this information. The requested information
typically includes contact information and demographic information. We
will not share the personally identifiable information you provide
through a contest or survey with other third parties unless we give
you prior notice and choice.
If you choose to use our referral service to tell a friend about the
Site, we will ask you for your friend¡¯s name and email address. We
will automatically send your friend a one-time email inviting him or
her to visit the Site. 2424usa.com stores this information for the
sole purpose of sending this one-time email and tracking the success
of our referral program. We don¡¯t store anything on a referral send.
We only store their email address if they sign up.
Uses of Your Information
We use your personal information, including your email address, to
facilitate the services you request. We use your personal information
in the file we maintain about you, and other information we obtain
from your current and past activities on the Site to: resolve
disputes; troubleshoot problems; help promote safe matching; collect
fees owed; measure consumer interest in our products and services;
inform you about online and offline offers, products, services, and
updates; customize your experience; detect and protect us against
error, fraud and other criminal activity; enforce our User Agreement;
and as otherwise described to you at the time of collection. At times,
we may look across multiple users to identify problems or resolve
disputes, and in particular we may examine your personal information
to identify users using multiple usernames or aliases. We may compare
and review your personal information for errors, omissions and for
accuracy.
You agree that we may use personal information, including your email
address, about you to improve our marketing and promotional efforts,
to analyze site usage, improve our content and product offerings, and
customize the Site's content, layout, and services. These uses improve
the Site and better tailor it to meet your needs, so as to provide you
with a smooth, efficient, safe and customized experience while using
the Site.
Communications from the Site
We will occasionally send you information on products, services,
special deals and promotions, as well as a newsletter. You are signed
up for these emails at registration and you may unsubscribe at any
time by going to your account tab and opting out of the emails, or by
following the directions to unsubscribe in the email.
Out of respect for your privacy, we provide you a way to unsubscribe
from each of these communications when we ask for it. If you no longer
wish to receive our newsletter and promotional communications, you may
opt-out of receiving them by following the instructions included in
each newsletter or communication or by emailing us at privacy@2424usa.com.com
.
You will be notified when your personal information is collected by
any third party that is not our agent/service provider, so you can
make an informed choice as to whether or not to share your information
with that party. Currently it is not our policy to make this
information available to any third parties.
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our service
is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not
promotional in nature. If you do not wish to receive them, you have
the option to deactivate your account.
Based upon the personally identifiable information you provide us, we
will send you a welcoming email to verify your email address, username
and password. We will also communicate with you in response to your
inquiries, to provide the services you request, and to manage your
account. Email is the primary means of communication between members
doing transactions on the site and you must be able to receive this
information to use 2424usa.com properly.
Information Sharing and Disclosure
As a matter of policy, we do not sell, rent or share any of your
personal information, including your email address, to third parties
for their marketing purposes without your explicit consent. However,
the following describes some of the ways that your personal
information may be disclosed in the normal scope of business to
provide our services.
2424usa.com Community: Your 2424usa.com userID is displayed throughout
the Site and is therefore available to the public. All of your
activities on the Site will be identifiable to your userID. Other
people can see your bids, shipments you have listed, your feedback
rating and associated comments, your postings on the Site, and so on.
Therefore, if you associate your name with your userID, the people you
have revealed your name to will be able to personally identify your
2424usa.com activities. If you are involved in a transaction, we have
features that allow parties to the transaction to view your email
address and obtain your contact information to help complete the
transaction. Further, we may send out notices to you or other
community members regarding suspicious activity or policy violations
on the Site.
External Service Providers: There may be separate services offered by
third parties that we refer to as external service providers that may
be complementary to your use of the Site. If you choose to use these
separate services, disclose information to the external service
providers, and/or grant them permission to collect information about
you, then their use of your information is governed by their privacy
policy. We do not disclose your personal information, including your
email address, to external service providers unless you provide your
explicit consent. With your consent we may provide some of your
personal information to the external service provider offering such
services, for your convenience. To prevent our disclosure of your
personal information to an external service provider, you can decline
such consent or simply not use their services. Because we do not
control the privacy practices of these third parties, you should
evaluate their practices before deciding to use their services.
Examples of external service providers include CafePress (http://www.cafepress.com
) which operates the 2424usa.com merchandise store and BoxBundles (http://www.boxbbundles.com
) which operates the 2424usa.com moving supply store.
Internal Service Providers for Our Operations: We may use third
parties that we refer to as internal service providers to facilitate
or outsource one or more aspects of the business, product and service
operations that we provide to you and therefore we may provide some of
your personal information, including your email address, directly to
these internal service providers. These internal service providers'
are subject to confidentiality agreements with us and other legal
restrictions that prohibit their use of the information we provide
them for any other purpose except to facilitate the specific
outsourced 2424usa.com related operation, unless you have explicitly
agreed or given your prior permission to them for additional uses. If
you provide additional information to an internal service provider
directly, then their use of your personal information is governed by
their applicable privacy policy. Examples of internal service
providers include PayPal which is involved in the credit card
processing function.
Legal Requests: 2424usa.com cooperates with law enforcement inquiries,
as well as other third parties to enforce laws, such as: intellectual
property rights, fraud and other rights, to help protect you and the
2424usa.com community from bad actors. Therefore, in response to a
verified request by law enforcement or other government officials
relating to a criminal investigation or alleged illegal activity, we
can (and you authorize us to) disclose your name, city, state,
telephone number, email address, UserID history, fraud complaints, and
bidding and listing history without a subpoena. Without limiting the
above, in an effort to respect your privacy and our ability to keep
the community free from bad actors, we will not otherwise disclose
your personal information to law enforcement or other government
officials without a subpoena, court order or substantially similar
legal procedure, except when we believe in good faith that the
disclosure of information is necessary to: prevent imminent physical
harm or financial loss; or report suspected illegal activity.
Due to the existing regulatory environment, we cannot ensure that all
of your private communications and other personal information will
never be disclosed in ways not otherwise described in this Privacy
Policy. By way of example (without limiting the foregoing), we may be
forced to disclose personal information, including your email address,
to the government or third parties under certain circumstances, third
parties may unlawfully intercept or access transmissions or private
communications, or users may abuse or misuse your personal information
that they collect from the Site. Therefore, although we use industry
standard practices to protect your privacy, we do not promise, and you
should not expect, that your personal information or private
communications will always remain private. See ¡°Security Section¡± below.
Log Files
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data. We use this information, which does not
identify individual users, to analyze trends, to administer the site,
to track users¡¯ movements around the site and to gather demographic
information about our user base as a whole. We do not link this
automatically-collected data to personally identifiable information.
We use a third-party tracking service called Omniture that uses
cookies and log files to track non-personally identifiable information
about visitors to our site in the aggregate. We track trends in users¡¯
usage and volume statistics to create a more efficient and usable
site, and to determine areas of the site that could be improved to
enhance the user experience.
Log files are used on the website, and in any link to the website from
an email.
Cookies
A cookie is a small text file that is stored on a user¡¯s computer for
record-keeping purposes. We use both session ID cookies and persistent
cookies. We use session cookies to make it easier for you to navigate
our site. A session ID cookie expires when you close your browser. A
persistent cookie remains on your hard drive for an extended period of
time. You can remove persistent cookies by following directions
provided in your Internet browser¡¯s ¡°help¡± file.
We set a persistent cookie to store your passwords, so you don¡¯t have
to enter it more than once. Persistent cookies also enable us to track
referrals and target the interests of our users to enhance the
experience on our site.
If you reject cookies, you may still use our site, but your ability to
use some areas of our site, such as contests or surveys, will be
limited. USERS CANNOT LOG IN OR REGISTER WITHOUT COOKIES.
When 2424usa.com sets a cookie, it is not tied to your personally
identifiable information directly, rather, it is tied to your
2424usa.com username which is tied to your personally identifiable
information.
Cookies are only used on the website, not in email.
Links to Other Sites
This Web site contains links to other sites that are not owned or
controlled by 2424usa.com. Please be aware that we are not responsible
for the privacy practices of such other sites. We encourage you to be
aware when you leave our site and to read the privacy statements of
each and every Web site that collects personally identifiable
information. This privacy statement applies only to information
collected by this Web site.
Community Discussion Forums
If you use a bulletin board on the Site, you should be aware that any
personally identifiable information, including your email address, you
submit there can be read, collected, or used by other users of these
forums, and could be used to send you unsolicited messages. We are not
responsible for the personally identifiable information you choose to
submit in these forums. All other information pertaining to the
collection and use of information can be found in the Discussion Forum
rules.
Access to Personally Identifiable Information
If your personally identifiable information, including your email
address, changes, or if you no longer desire our service, you may
correct, update, delete or deactivate it by making the change on our
member Account page or by contacting our Customer Support at
2424usa.com Member Support.
Security
The security of your personal information is important to us. When you
enter sensitive information (such as credit card number) on our
registration or order forms, we encrypt that information using secure
socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information, including your email address, submitted to us,
both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot
guarantee its absolute security.
Business Transitions
In the event 2424usa.com goes through a business transition, such as a
merger, acquisition by another company, or sale of all or a portion of
its assets, your personally identifiable information, including your
email address, will likely be among the assets transferred. You will
be notified via email of any such change in ownership or control of
your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes
to this privacy statement and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so
please review it frequently. If we make material changes to this
policy and/or to our email practices, we will notify you here, by email.
Contact Us
If you have any questions or suggestions regarding our privacy policy
and email practices, please contact us at: 2424usa.com Member Support.
2424usa.com, Inc.
Last Revised Date: February 20, 2008
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